SINGAPORE, October 3, 2016 – West Corporation, a leading provider of technology-enabled communication services, announced today that its InterCall and West IP Communications services and solutions will be rebranded together under the “West” name in the Asia Pacific region. The change follows the 2015 rebrand in North America and is effective immediately.
InterCall was acquired by West in 2003 and has grown to be the largest conferencing and collaboration services provider in the world. West IP Communications, previously Smoothstone IP Communications, was acquired by West in 2011 and provides a complete suite of cloud-based enterprise communications applications and services. These products and solutions will be offered as West’s Unified Communications Services line of business.
“This alignment creates a single, specialised collaboration organisation with a comprehensive offering that directly addresses the digital transformation and digitalisation agendas of businesses across the Asia Pacific region,” said Shaun Wormald, West’s Senior Director,Unified Communications Services, Asia Pacific.
West combines market-leading systems, processes and services with teams of industry experts to provide customers with scalable, flexible communications solutions. Unified Communications Services will focus on four complementary components that span the unified communications spectrum: Conferencing & Collaboration, Digital Media Services, Managed Voice Services and Network Services. These services help organisations streamline communication and encourage collaboration, transforming their business offerings and optimising their workforces.
“Consolidating the portfolios of InterCall and West IP Communications under the West name positions West as a global leader in the delivery of mission-critical communications solutions and world-class support for organisations looking to streamline their networks and collaboration processes,” Wormald said. “West will help organisations of all sizes across the Asia Pacific region identify their most pressing business and communications issues and solve those challenges with best-in-class products and services.”
A new, global, website for Unified Communications Services showcases the combined Conferencing and Collaboration, Digital Media, Managed Voice and Network services portfolio. Find more at www.WestUC.com.
About West Corporation
West Corporation is a global provider of communication and network infrastructure services. West helps its clients more effectively communicate, collaborate and connect with their audiences through a diverse portfolio of solutions that include unified communications services, safety services, interactive services such as automated notifications, telecom services and specialty agent services.
For 30 years, West has provided reliable, high-quality, voice and data services. West has sales and operations in the United States, Canada, Europe, the Middle East, Asia Pacific and Latin America.